RentCafe Privacy Statement
By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy (posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/), which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.
RentCafe / Yardi and Property Privacy Policy
RentCafe Privacy Statement
By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy, posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/, which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.
For clarity, the RentCafe Privacy Policy applies to RentCafe/Yardi’s privacy practices and the RentCafe/Yardi technology platform. This property-specific Privacy Policy applies separately to the collection, use, disclosure, sharing, processing, storage, and retention of personal information by or on behalf of the Landlord, Gammon Property Advisors Corp. dba: Gammon, Basepoint Real Estate Group Corp. dba: Basepoint, and applicable service providers in connection with this property, the rental application process, leasing, applicant screening, tenancy administration, payments, communications, and related property management services.
Property Privacy Policy
This privacy policy (the “Privacy Policy” or “Policy”) of Gammon Property Advisors Corp. (“Gammon,” “Company,” “we,” “us,” or “our”), in its capacity as property manager and/or authorized representative of the Landlord, as applicable, describes our privacy practices regarding personal information we collect, including from persons (“you” or “your”) who access our property’s RentCafe Portal website, online rental application portal, or our related mobile applications that may be available for download (collectively, the “Site”). To access the Privacy Policy of RentCafe, please visit: https://resources.yardi.com/legal/rentcafe-privacy-policy/.
For the purposes of this Policy:
- “Basepoint” means Basepoint Real Estate Group Corp. dba: Basepoint, which may be engaged by the Landlord to provide leasing, marketing, application processing, screening administration, lease-up, and related services for the property.
- “Landlord” means the owner of the property and/or any person or entity authorized to act on the Landlord’s behalf in connection with the property, application process, tenancy documents, or tenancy administration.
- “Rosalee Leasing Team” means the public-facing leasing and rental team name used for this property, which may include authorized representatives of the Landlord, Gammon, Basepoint, and/or applicable leasing or property management service providers.
- “Yardi” means Yardi Systems, Inc. and/or its applicable subsidiaries, affiliates, platforms, service providers, and related products, including RentCafe.
PURPOSE
The purpose of this Privacy Policy is to inform you about the types of personal information we gather about you, including personal information gathered when you visit the Site, and personal information we may receive from third parties or affiliates in addition to that online information, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct, the information. This Policy does not cover information that is exempted from privacy policy notification requirements, including information about employees, contractors, job applicants and information processed exclusively in the context of a business person acting in a business capacity.
Because applicants, prospective tenants, guarantors, occupants, users, or other individuals may access the Site or submit information from outside British Columbia or Canada, this Policy is also intended to provide notice to individuals located in other jurisdictions, including the United States and other countries, where applicable.
PROPERTY MANAGER, LEASING TEAM, LANDLORD, AND INFORMATION SHARING
This Site is powered by RentCafe/Yardi and is connected to systems used by Gammon, the property manager for the property. Gammon’s systems may be used to receive, store, administer, and manage rental inquiries, account registrations, rental applications, supporting documents, applicant screening, tenancy documents, deposits, payments, communications, and related property management records.
The Landlord has also engaged Basepoint to assist with marketing, leasing, prospect communications, application review, screening administration, lease-up services, and related administrative services for the property.
Although this Site may be connected to Gammon’s RentCafe/Yardi account or backend system, Basepoint may be given access to the same system for the purpose of performing leasing and application processing services. As part of this process, Basepoint may collect, access, review, use, disclose, process, store, and retain rental inquiries, application materials, screening information, communications, and related Personal Information submitted through this Site.
By using the Site, registering for an account, selecting a rental unit, submitting an application, uploading documents, authorizing screening, making a payment, communicating through the Site, or otherwise providing Personal Information in connection with the property, you acknowledge and consent to the collection, use, disclosure, sharing, processing, storage, and retention of your Personal Information by and among the Landlord, Gammon, Basepoint, RentCafe/Yardi, and applicable third-party service providers.
Such third-party service providers may include, without limitation, screening providers, identity verification providers, payment processors, credit reporting agencies, reference contacts, technology providers, leasing service providers, property management service providers, administrative service providers, legal advisors, insurers, auditors, and record-keeping service providers.
Your Personal Information may be collected, used, disclosed, shared, processed, stored, and retained for purposes including responding to inquiries, administering your Site account, processing and assessing rental applications, verifying information, conducting or administering applicant screening, preparing tenancy documents, administering deposits or payments, communicating with you, managing the tenancy relationship if your application is approved, maintaining leasing, brokerage, property management, accounting, audit and compliance records, complying with legal and regulatory obligations, and enforcing rights and obligations relating to the application, tenancy, property, Site, or related agreements.
Gammon and Basepoint are licensed real estate brokerages under the regulatory authority of the BC Financial Services Authority, as applicable. In connection with this property and application process, Gammon and Basepoint act for and represent the Landlord/property owner. They do not act for or represent you as the applicant, prospective tenant, tenant, occupant, guarantor, co-applicant, or any other person associated with your application.
Separate disclosure forms or notices may be provided in connection with the application or leasing process where required by applicable law or regulatory requirements.
THE SITE IS NOT INTENDED FOR CHILDREN AND COMPANY DOES NOT KNOWINGLY SOLICIT OR COLLECT PERSONAL INFORMATION ON THE SITE FROM CHILDREN UNDER THE AGE OF 13. IF COMPANY LEARNS THAT A CHILD UNDER THE AGE OF 13 HAS SUBMITTED PERSONALLY IDENTIFIABLE INFORMATION TO COMPANY THROUGH THE SITE, IT WILL TAKE REASONABLE MEASURES TO DELETE SUCH INFORMATION FROM ITS RECORDS AND TO NOT USE SUCH INFORMATION FOR ANY PURPOSE (EXCEPT WHERE NECESSARY TO PROTECT THE SAFETY OF THE CHILD OR OTHERS, AS REQUIRED BY LAW, OR AS MAY OTHERWISE BE REQUIRED BY LAW).
YOUR CONSENT AND POLICY CHANGES
PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. BY USING THE SITE, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE COLLECTION, USE AND DISCLOSURE OF INFORMATION, INCLUDING PERSONAL INFORMATION, AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SITE.
By registering for an account, selecting a rental unit, submitting an application, uploading documents, authorizing screening, making a payment, communicating with us, checking an acknowledgment box, or otherwise continuing with the application or tenancy process, you also consent to the collection, use, disclosure, sharing, processing, storage, and retention of Personal Information as described in this Policy, including in the section titled “Property Manager, Leasing Team, Landlord, and Information Sharing.”
Company may amend this Privacy Policy from time to time. We will post those changes on the website or update the Privacy Policy date below. In certain cases, you will be notified via email or by a notice on our website.
PERSONAL INFORMATION COLLECTED IN THE PAST 12 MONTHS
We collect, process and store various types of Personal Information. For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.
Personal Information we collect may include: your name, email addresses, postal addresses, postal codes, user Internet Protocol (IP) addresses, social security/insurance number, driver’s license number, prior addresses, monthly rent paid at prior residences, employers, job titles, income, telephone numbers, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, user name and password (if you choose to become a registered user of the Site or our products and services), emergency contact information, information about your pets, information about your vehicles including license plate numbers, biometric information or biometric identifiers (if you choose to schedule a self-guided tour and/or use our identity verification services), when a smart device is on or off; when a door is locked, unlocked, opened, or closed; the unit with which the door is associated (if you choose to use Smart Home or the Home IQ Device(s) or Home IQ Hub), and other information either desirable or necessary to provide quality services to our residents and visitors. We may also collect information about you such as your use of the Site and communication preferences.
Personal Information may also include rental inquiry information, application materials, screening information, communications, tenancy documents, payment information, supporting documents, references, co-applicant information, occupant information, guarantor information, employment verification information, income verification information, rental history information, and any information submitted to or accessed by the Landlord, Gammon, Basepoint, RentCafe/Yardi, or applicable service providers in connection with the rental application, screening, leasing, tenancy, payment, or property management process.
Your Personal Information may be retained for as long as you use the Site or our products and services. Retention periods may be extended if we are required to preserve your personal information because of litigation, investigations and other similar proceedings, or if a longer retention period is required or permitted by applicable law.
We do not and will not sell your Personal Information.
Additional Information about How We Collect and Share your Personal Information
With respect to each of the categories of data above, we may also collect and share Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; with contracted service providers; or otherwise to protect the rights, property, safety, or security of our business, third parties, visitors to our websites and mobile apps, or the public. With respect to biometric information or biometric identifiers, we may disclose such data to our technology service providers for the purpose of verifying your identity. We may also share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.
We may also share Personal Information with the Landlord, Gammon, Basepoint, RentCafe/Yardi, and applicable service providers for the purposes described in this Policy, including leasing, application processing, applicant screening, property management, tenancy administration, payment processing, communications, compliance, and record-keeping.
Personal Information may be shared with or disclosed to employers, references, prior landlords, guarantors, co-applicants, occupants, or other parties involved in your application or tenancy, where reasonably necessary and permitted by law.
PERSONAL INFORMATION WE WILL CONTINUE TO COLLECT
We will continue to collect the same categories of Personal Information listed above, for the same purposes.
USE OF COOKIES AND OTHER TECHNOLOGIES
Like many other website operators, Company may use cookies to customize content specific to your interests and track your use of the Site. “Cookies” are text files that are placed on your computer and may be used to store your personal information. In addition to cookies, Company may use other now known or later developed technologies, to assist Company in observing the behavior of users visiting the Site. These technologies access individual user information but the information is used only to compile aggregated statistics about the Site’s usage.
Our service providers may use cookies and those cookies may be stored on your computer when you visit our website.
This Site uses Lead Attribution or Marketing Attribution to assess the conversions of different channels that generate leads.
This Site uses Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. (“Google”), to better assist Company in understanding how the Site is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Site, including your computer’s IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Site, compiling reports on Site activity for Company’s use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The use of cookies by Google Analytics is covered by Google’s privacy policy: https://www.google.com/policies/privacy/.
You can choose to delete existing cookies, allow or block cookies, and set preferences for certain websites in your browser’s settings. Please note you may not be able to use the full functionality of the Site if you choose to block all cookies.
EMAIL AND TEXT MANAGEMENT
You may receive emails and texts from Company for a variety of reasons. Communications may be sent by or on behalf of the Landlord, Gammon, Basepoint, RentCafe/Yardi, the Rosalee Leasing Team, or applicable service providers.
We respect your desire to manage email and text correspondence. If you have an account with Company on the Site, you can select your preferences through your account settings. You can also manage your receipt of certain types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with information relating to your unit, the management of the property, and other important transactional or administrative information.
THIRD-PARTY WEBSITES
This Privacy Policy applies solely to information collected by Company. This Privacy Policy does not apply to other websites that are accessible through this Site, including but not limited to any third-party websites.
ACCESSING, REVIEWING AND CHANGING YOUR CONTACT INFORMATION
As an account holder, you can see, review and change most of your contact information associated with your Account Profile by logging into your account and editing your Account Profile. For assistance, you may contact us using one of the methods listed below. With some exceptions, you have the right to see what Personal Information we hold about you. We can help you identify what records we might have about you. We may need to confirm your identity before providing you with this access, and if we cannot verify your identity with the degree of certainty required, we will not be able to respond to your request. If we cannot give you access, we will tell you within 45 days of receipt of your request and provide you with a reason, as best we can, as to why we cannot give you access.
PERSONAL INFORMATION OF MINORS
Our Sites are not directed to minors under the age of 16 and we do not knowingly collect Personal Information from minors. We may collect Personal Information of minors, provided by parents or guardians, in connection with the application and rental of a unit, or the provision of property management services. We do not sell the Personal Information of minors.
CALIFORNIA RESIDENTS’ RIGHTS
The California Consumer Privacy Act (CCPA) may apply to California residents whose Personal Information is collected by landlords of a certain size or that meet other criteria. If the CCPA applies to us, California residents may request to know about Personal Information collected about them and request deletion of that Personal Information. These rights are subject to certain exceptions, including without limitation, for Personal Information subject to the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act. If we are subject to the CCPA, you can learn more about these rights and our processes for consumer requests by contacting us using one of the methods listed below. If you exercise any of the rights afforded to you by the CCPA, we will continue to treat you fairly.
For example, certain California privacy rights may apply to for-profit businesses doing business in California that meet applicable legal thresholds, which may include businesses with annual gross revenues over $25 million, businesses that buy, sell, or share the personal information of 100,000 or more California residents or households, or businesses that derive 50% or more of annual revenue from selling or sharing California residents’ personal information, subject to the then-current law and applicable exceptions.
Right to request disclosure of information we have collected about you
If the CCPA applies to us and to your information, you can submit a request to us for the following personal information we have collected:
The categories of personal information we’ve collected about you.
The categories of sources from which we collected the personal information.
The business or commercial purposes for which we collected or sold the personal information.
The categories of third parties with which we shared the personal information.
The specific pieces of personal information we collected about you.
The categories of personal information (if any) that we have sold about you, the categories of third parties to which we sold that information, and the category or categories of personal information sold to each third party.
The categories of personal information that we disclosed about you for a business purpose.
Our responses to any of these requests will cover the 12-month period preceding our receipt of the request.
Right to request the deletion of personal information we have collected from you
Upon request, we will delete the personal information we have collected about you that is covered by the CCPA, unless a relevant exception to the right to deletion applies.
Do Not Track
“Do Not Track” is a privacy preference that users can set in certain web browsers. We do not respond to browser or do not track signals.
INTERNATIONAL TRANSFER OF INFORMATION
To facilitate global operations, we may store, transfer and access Personal Information we collect (as described above) or you submit on the Site around the world, including the United States, Canada and other countries in which we or our service providers have operations.
The property is located in British Columbia, Canada, and the property-specific collection, use, disclosure, sharing, processing, storage, and retention of Personal Information is primarily governed by the applicable laws of British Columbia and Canada. However, Users may access the Site or submit Personal Information from other provinces, territories, states, or countries.
Personal Information may be stored, processed, accessed, or transferred in Canada, the United States, or other jurisdictions where the Landlord, Gammon, Basepoint, RentCafe/Yardi, or applicable service providers operate or store information. Personal Information stored or processed outside of your province, state, or country of residence may be subject to the laws of the jurisdiction in which it is stored or processed, including lawful access by courts, law enforcement, regulators, government authorities, or national security authorities in that jurisdiction.
ACCESSIBILITY
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us using one of the methods below.
ACCEPTABLE USE
You agree you will not modify, tamper with, reverse engineer, decompile, or otherwise attempt to discover the source code for, any Site or related hardware or software associated with the Site.
CONTACTING US
If you have questions regarding this Privacy Policy or use of information collected, please contact your property manager using the Contact Us form.
If your question relates to leasing, application processing, applicant screening, or application communications, your request may be reviewed or responded to by Gammon, Basepoint, the Landlord, RentCafe/Yardi, or applicable service providers, depending on the nature of the request.
To the extent it is applicable, this policy is made under the Personal Information Protection and Electronic Documents Act and/or applicable provincial privacy legislation. There are some rare exceptions to the commitments set out above.
For more general inquiries, the Office of the Information and Privacy Commissioner for British Columbia may be contacted at:
Website: www.oipc.bc.ca
For more general inquiries, the Information and Privacy Commissioner of Canada oversees the administration of privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for privacy disputes. The Information and Privacy Commissioner can be reached at:
Address: 112 Kent Street, Ottawa, ON K1A 1H3
Phone: (613) 995-8210
Toll-free: (800) 282-1376
Facsimile: (613) 947-6850
TTY: (613) 992-9190
Website: www.priv.gc.ca/en/